Docs
Short, step-by-step guides to working in Junto: from bookings and checking a car in to invoices and reports. Each step comes with a screenshot.
24 guides
Getting started
Bookings and check-in
- A new appointment in the calendarHow to book a customer into the calendar during a phone call: customer, car, services and time in one window.
- Online booking from your shop's pageHow a customer books a visit on your shop's page in five steps, and where your team sees the booking.
- A new customer and their carHow to add a new customer and their first vehicle in one window, for example for a walk-in without a booking.
- Checking a car inHow to check a car into the shop: mileage, fuel, photos, damage, the complaint and the customer's signature.
Workshop
- Labour and parts on a work orderHow to add labour and parts to a work order with a price, a cost and, when needed, the customer's approval.
- Assigning a bay and a mechanicHow to give a work order a bay, a mechanic and a promised time in one dialog.
- The bay boardHow to follow the workshop on one screen: who is in which bay, how long they have been working and which car is ready.
- The workshop screenHow to show the bay board on a workshop TV in large type that updates by itself.
- Sending extra work for approvalHow to price a problem the mechanic found and send it to the customer by SMS for approval.
- Handing the car backHow to mark a car ready, take payment and hand it back to the customer, or leave it as a debt.
Money
- Invoice and taking paymentHow to create an invoice from a work order, take payment in cash, by card or by bank transfer, and print the invoice.
- Online payment by linkHow a customer pays by card from the SMS link before coming to collect the car, and where the shop sees it.
- Reports and the profit reportHow to see revenue, popular services, mechanic results and profit for any period, and how to download them as a CSV file.
- Expenses, payroll and timesheetsHow to record the shop's expenses, work out and pay salaries, and check the hours your mechanics worked.
Settings
Customers
- Customer approval on the phoneWhat the customer sees from the SMS link: the problem found with a photo and price, "Approve" or "Decline" on each item, and the new total.
- Customer and car historyHow to see all of a customer's visits, what they spent and what they owe, and a car's service history, photos and mileage.
- The SMS logWhere to see every SMS the shop sent to customers, whether it arrived, and how to send again one that failed.
- Reviews and repliesHow a customer rates a visit with five stars from the SMS link, and how the owner replies in public on the "Reviews" page.
- The list and map of shops on junto.geHow drivers find a shop on junto.ge/services with the list and the map, and how your shop shows up there.