Help and support

For car owners

The SMS code does not arrive

Check the number (+995 and nine digits). You can ask for a new code after 60 seconds; after three wrong codes the number is locked for 15 minutes.

I do not see my car or visit

The app shows the shops that have your number on their customer list. If a shop has another number for you, ask the shop to change it.

Moving or cancelling a visit

Home → the visit → move or cancel. Or call the shop.

About a payment

Card payments go to the shop’s bank. For a refund or a receipt, ask the shop.

For shops

Sign in at app.junto.ge. For help with the program or the subscription, write to support@junto.ge.

Deleting your account

In the app: Profile → Delete account → confirm. The account, its settings, sign-in codes and notification tokens are deleted at once, and you are signed out on every phone.

On the web: junto.ge/account → Profile → Delete account → confirm. It is the same account as in the app, and you are signed out everywhere.

Without the app: write to support@junto.ge with your number. We confirm the number with an SMS code and delete the account within 30 days.

What stays: the records the shops keep about your visits (visits, invoices), which they need for their accounting. To have those deleted, ask the shop. Signing in again with the same number starts a new account.

Deleting a staff account

In the Junto mechanic app: Settings → Delete account → confirm. You leave every shop you work at, you are signed out on every phone, and your name, email, phone, password and notification tokens are removed at once.

Without the app: write to support@junto.ge from the account’s email address. We delete the account within 30 days.

What stays: the shops’ work orders, hours and payroll records, shown under “deleted staff member”, which the shops need for their accounting. A shop’s only owner first makes someone else an owner or closes the shop. Staff accounts are created by the shop, which can also deactivate one at any time.

Who runs Junto

Junto (junto.ge and its apps) is owned and operated by Servio LLC.

Company

Servio LLC

Identification number

405892057

Legal address

55 Zhiuli Shartava Street, Saburtalo District, Tbilisi, Georgia

Director

Giorgi Gordiashvili

Email

support@junto.ge