Auto electrician software for jobs with uncertain diagnosis time

Why electrical diagnosis needs more than a booking calendar

Electrical diagnosis needs software because the time needed to find a fault can be harder to predict than the time needed to replace a confirmed failed part. You might book a car for a starting problem, then find that the symptom appears only occasionally. If you record only the final repair, you lose sight of the investigation behind it. Keeping bookings, work orders and recorded hours together helps you distinguish an unfinished diagnosis from a job that is ready for collection.

For an imported used car in Georgia, previous repairs or an LPG/CNG conversion may be relevant background, not proof of what caused the fault. Record what the customer reports and use check-in photos and a signature to document the vehicle's arrival. Ask about when the symptom appears, including in Tbilisi traffic or on mountain roads. Your job record should support a careful investigation rather than turn an uncertain starting point into a promise about completion time.

• Separate the reported symptom from the confirmed fault.
• Agree the initial diagnosis scope before work begins.
• Record investigation time as well as repair time.
• Ask for approval when additional work becomes necessary.

How timers make diagnosis hours visible

Job timers make diagnosis hours visible by recording time against the work rather than relying on memory at the end of a shift. Mechanic job timers use server timestamps; timesheets show each mechanic's hours by day and flag jobs that ran far over plan or timers left running overnight. Use those flags as prompts for review, not automatic evidence of poor work. An intermittent fault may genuinely need more investigation, while an overnight entry may simply need checking before you use it.

The reports compare mechanics' actual hours with planned hours. This gives you a starting point for asking why a job overran: was the original scope too narrow, did another problem emerge, or was a timer left running? Review the job context before drawing conclusions about a mechanic's performance. Over time, these comparisons can inform your own planning decisions, but they do not remove uncertainty or replace a technical assessment of the car in front of you.

How to price diagnosis time fairly

Price diagnosis time fairly by agreeing what the initial investigation covers and explaining when you will ask the customer to approve more work. Use labour and part lines on the work order to keep investigation and repair understandable. Recorded hours give you evidence to review, but a timer is not a substitute for an agreed charging basis. Before you start, explain whether the initial scope is limited and what you will do if the fault remains unresolved within that scope.

When you identify additional work, Junto lets you send it to the customer for approval through an SMS link. The customer sees each line with its price before work starts, which helps you separate permission to investigate from permission to repair. Describe the proposed next step plainly, including what is known and what remains uncertain. If the request changes, make sure the customer understands the revised work rather than treating an earlier approval as permission for anything the investigation might uncover.

What a typical day looks like in Junto

A typical day in Junto starts with reviewing bookings and the calendar, then checking arriving cars in with photos and a signature. Open a work order with the agreed labour and any known part lines, and make the planned work clear before investigation begins. Mechanics see only their own jobs on their phone (the Junto mechanic app or the web), run job timers based on server time, tick off tasks, add photos and report "found another problem"; they never see prices.

During the day, review reported problems and send additional work for customer approval when needed. Use the customer's response to establish the next agreed step instead of leaving the mechanic to explain prices. At handover, review the completed work and prepare the invoice; Junto supports cash, card, bank transfer and online payments. Before closing, inspect timesheets for overruns or timers left running, and compare actual with planned hours. Use what you learn to reconsider unfinished jobs and the next day's bookings.

What customers notice during electrical fault-finding

Customers notice clearer updates when you explain the next decision instead of promising a completion time before diagnosis is complete. With Junto, they can see proposed work and prices through the approval link and follow repair status on their phone. That makes it easier to show the difference between investigating a symptom and carrying out an agreed repair. If the fault does not appear during testing, explain that uncertainty directly rather than presenting recorded time as proof that the underlying problem has been solved.

Junto works in Georgian and English, in the browser on a computer or phone; customers get SMS in their language. Your shop also has a public booking page at <shop>.junto.ge, and customers can find services and book through junto.ge/services, with the shop confirming the visit. A free car owner account keeps service history, bookings and reminders and can be shared with family. These options give customers a way to arrange visits and keep records without replacing your explanation of the diagnosis.

How to start without moving every old record at once

Start by using Junto for new bookings and active work orders while keeping your old paper or spreadsheet records available for reference. During the 14-day free trial, which includes 100 free SMS, practise the whole process: check-in, planned work, timers, an approval request and invoicing. Decide who maintains the calendar, who reviews extra work and who checks timesheets. Junto includes staff roles, so consider responsibilities as part of setup rather than assuming everyone needs the same access.

Choose a plan around your workshop's setup: Start is 79 ₾ per month for 1 branch, 3 bays and 5 staff; Pro is 149 ₾ per month; Network is 299 ₾ per month for 2 branches, with each extra branch costing +99 ₾. Paying yearly costs 10 months. SMS costs 0.04 ₾ per segment from a prepaid balance. Before moving more records, confirm your team's working routine and check which historical details you actually need to carry forward.

• Keep old records accessible during the transition.
• Agree who creates and updates each work order.
• Practise starting and stopping timers consistently.
• Review a completed job from check-in to payment.
• Check timesheets before using hours in management decisions.

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